Privacy Policy

PRIVACY POLICY

VANLOOSH, The Walking Gallery

WHO WE ARE

VANLOOSH operates this website using Shopify. We are responsible for your personal data and are committed to protecting your privacy.

WHAT INFORMATION DO WE COLLECT?

When you visit or make a purchase from our site, we may collect the following information:

  • Name, billing address, and shipping address
  • Email address and phone number
  • Payment details (processed securely via Shopify and payment providers)
  • Order details and purchase history
  • Device information (such as IP address, browser type, and time zone)

You may browse parts of our website without providing personal data.

HOW DO WE USE YOUR INFORMATION?

We use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding your order or enquiries
  • Screen orders for risk and fraud
  • Improve and optimise our website
  • Send marketing emails (only if you opt in, and you can unsubscribe at any time)

SHOPIFY

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and general Shopify application. They store your data on secure servers behind a firewall.

PAYMENTS

All payments are processed securely through Shopify and third-party payment providers. We do not store your full payment details.

If you choose to use payment options such as Klarna or Clearpay, we may share limited personal information (such as your contact and order details) with these providers so they can assess your eligibility and offer their services. These providers process your data in accordance with their own privacy policies.

COOKIES

We use cookies to:

  • Keep track of items in your shopping cart
  • Remember your preferences
  • Understand how customers use our website

Shopify also uses cookies necessary for the proper functioning of the store.

You can choose to disable cookies through your browser settings.

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information.

We may share your information with:

  • Shopify (to operate our store)
  • Payment providers (such as Klarna and Clearpay)
  • Service providers (such as delivery companies, email services, and analytics tools)

We may also share your information if required by law or to protect our rights.

DATA SECURITY

We take reasonable precautions to protect your information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

All sensitive information is encrypted using Secure Socket Layer (SSL) technology.

YOUR RIGHTS

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, please contact us at: vanloosh@icloud.com

DATA RETENTION

We retain your order information for our records unless and until you ask us to delete this information.

THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:
vanloosh@icloud.com

Last updated: 16 May 2026